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Today, I want to talk to you about the inner game of client attraction. The marketing piece of client attraction is considered the outer game. It is what you do, it is the actions that you take, figuring out who your ideal client is and getting out there in a big way and all that good stuff.

And then there is the inner game. (Click here to tweet this.)

The inner game of client attraction is about your attitude. It is about what you believe and expect to be true about your business, about clients, about how much you charge and how much you are willing to play a bigger game in your business, in your marketing, in anything you do.

At Client Attraction, I always talk about playing a bigger game whether it’s in your marketing or in your mindset. Here is what happens when entrepreneurs attempt to go to the next level of their business. Perhaps it’s holding your first workshop or writing a book for the first time or speaking in public or raising your rates–a lot of times fear will come up. Fears like, “Will they criticize me? Will they want it? They won’t pay for that. I’ll flop.”

There is fear of failure. There is fear of success. There is fear of overwhelm and not getting it right. Fear is actually the biggest obstacle that you’ll face when moving toward the next level in your business.

How do you manage the fear? How do you handle it? My three tips will help you move through the fear so you can play a bigger game with your inner game.

1. Shield yourself from any negativity. If there are people in your life who don’t have a belief that you can make it or that you can do it, shield yourself from that. Shield yourself from anything negative, even the news. I know that’s controversial because some people don’t believe that you can live without watching the news but I believe by doing so you can stay in a place of positive expectation.

2. Stay in a place of positive expectation. What is positive expectation? It is believing in something that has not appeared yet. It means to positively expect great results no matter what you see in front of you and just staying in faith that what you want is on its way to you.

3. Take massive action. Once you are able to shield yourself from the negativity and stay positive, you’ll want to always be taking action. You can’t just sit there and say, “Om! Bring it to me.” You’ve got to be in action.

Your Client Attraction Assignment

Identify what big leaps are you are about to take and think about the fears that are currently holding you back. Now work through the three steps—shield yourself from the negative, stay in a place of positive expectation and take massive action—in order to move through those fears and come out on the other side with all the success you desire.

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Today, I want to talk to you about being more authentic in your marketing. One of the things that really changed my business many years ago is when I started taking down the walls and allowing myself to be more authentic, more real, more genuine, not just in my own life, but in my business. It worked in all areas of my life. That’s how I got together with my husband (not to over-share or anything), but I just took down the walls and I started letting people in, in my personal life. It was amazing what happened.

I started thinking, “What would happen if I did the same thing in my business?” Today, the number one thing that people say to me, especially if they come to one of my live events or join me on a livestream, is “Fabienne, you are the real deal. You are so authentic. You’re so relatable. You’re so vulnerable. This is why I trust you. This is why I feel like I want to work with you. This is why I hired you.” There’s nothing better than hearing that because people who have just met you just days before feel that they trust you. (Click here to tweet this.)

Here are the five ways that I have become more authentic in my marketing for my business and how you can be the same in yours because it does result in more clients, more money and it helps you multiply your business.

1. Don’t be afraid to be vulnerable in your business. I don’t know if you were in corporate, but I was for eight years and everything had to be so polished and perfect. You weren’t allowed to make mistakes. In fact, it was all about covering your tush and pointing the finger at other people. Maybe you experienced that like I did.

What I have found is that the more vulnerable I am in my business, letting people in, the more clients I get. This happened the minute that I started being more vulnerable and weaving in some of my experiences in my business. People started coming out of the woodwork.

I have said this before in these videos and I will say it again, “People like a little bit of grit. They don’t like all the slick.” Now, you cannot be a basket case. You cannot air all your dirty laundry. You’ve got to stay somewhat professional and polished, but let it be okay for you to be a little bit vulnerable.

2. Let people learn from your mistakes. I have had clients say to me for years, “Oh, I just love it when I hear about your failures, Fabienne.” At first I just didn’t know what to make of that, but what I’ve learned is if you can put yourself in the trenches with your clients and not on this big pedestal where you’ve got it all figured out, they trust you and they feel closer to you. They feel more connected to you.

I say this to people all the time, “Listen, there is no such thing as marketing nirvana. I will never figure it out fully because marketing keeps changing, so I’m in the trenches with you. I’m going to continually learn. However, I may just be a few steps ahead of you, so I’m going to give you everything that’s working for me.”

I always say, “I have not figured it all out with my mindset. I still have mindset stuff that I need to figure out, but hey, I’m a lot further along than I was 10 or 20 years ago.” I’m in the trenches with you. I keep working on my stuff. Share your experiences with them. Share your failures. Let them learn from all the things that didn’t go so well with you because if there’s a person that’s just a little too perfect, do you really trust them? Not possible. Or else, even if you did trust them, you don’t feel good about yourself around them. If you want to make your prospects and clients feel good around you share your failures.

3. You must really care about people. This is a big one and as you may know in my company, we have this mission statement that says, “We do everything with authenticity, integrity and love.” I know it could sound crazy having the word ‘love’ in our mission statement. But, yes we do.

Here’s why. I may have met you and I may not have met you yet. I hope that if we haven’t yet, that we get to meet you one day really soon, but the idea is that I probably know who you are. You and I are cut from the same cloth because we are both entrepreneurs and we are wired in a different way and we are here to be a catalyst in other peoples’ lives in a way that some other people simply aren’t. Even if I haven’t met one of my followers, fans, prospects or customers from around the world, I still love them.

I still love you. Kooky concept for some people, but there are legions of people that I haven’t met yet that I love. When you love somebody you care for them. You act with love and you give with love and you just genuinely care.

When you post something on a website or in an article or you do a video, you pour your heart into it. People will feel that you are authentic or vulnerable. In fact, sometimes you may have seen me do this on videos or at one of my live events. Sometimes I allow myself to well up in tears. It’s just because I am this way. I am this way in my real life.

4. Be yourself. If you’re funny at home, be funny in your marketing. If you are loving at home, be loving in your marketing. If you are generous at home, be generous in your marketing. If you love pets at home, include your pets in your marketing. If you love kids at home, include kids in your marketing. You’ll recognize that I do that a lot in my work and in my marketing. Be yourself.

5. Act with integrity. If you want to be authentic and you want people to see you as that, you must be sincere and you must act with integrity. That means that you only do the right thing even when no one’s watching. If you mess something up, make it right. If you want to sell something, tell the truth. Always act as if somebody is watching you. People will see that. They may not know whether it’s true or not, but they will feel it energetically and they will see you as being a person of authenticity. When you are a person of authenticity, people trust you and when people trust you they buy from you, they hire you, they recommend you, they give you great testimonials. They keep coming back.

Your Client Attraction Assignment

Start weaving more of this into your business and you will get more clients and you will make more money and you will multiply your business because you’re going to rise to the top. Everybody else will be very slick, but you will be slick with a little bit of grit and people will love you for it.

I’m deeply honored to share with you that for the second consecutive year, ClientAttraction.com has been ranked by Inc. Magazine as one of the fastest growing private companies. We ranked at #1381 in the 6th annual Inc. 500|5000 listing. We were also ranked as the 23rd fastest-growing private company in the media category and landed among the top 20 for fastest-growing private companies in Connecticut. Click here for the full press release.

Inc. Magazine Editor, Eric Schurenberg was quoted as saying, “Now, more than ever, we depend on Inc 500|5000 companies to spur innovation, provide jobs, and drive the economy forward. Growth companies, not large corporations, are where the action is.” This really resonates with me because at ClientAttraction.com we have the honor of working with so many forward-thinking entrepreneurs who are doing just that.

It’s why we do what we do and we share our Big Why in our company mission statement:

At ClientAttraction.com, we believe that entrepreneurs are catalysts for creating positive change in the world. Because of this, we believe it is the duty of the entrepreneur to play a bigger game in service to others. By educating, developing and inspiring entrepreneurs to multiply their reach with authenticity, integrity and love, we help them realize their fullest potential and life purpose, while achieving their personal dreams.

We look forward to continuing to help entrepreneurs actually change the world for the better. It’s an absolute honor to be recognized for the second consecutive year and I am profoundly grateful to every one of my subscribers, clients, students, and customers – you’re the reason why I continue to do what I do. This milestone for me is just a reflection of all of YOUR success and while I celebrate this honor, I celebrate each and every one of you!

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A question that I get all the time is, “Fabienne, what numbers should I track in my business?” My answer? Track all the numbers you want to grow—and expenses, which of course you don’t want to grow. I’m always shocked that when I ask someone how much they’ve made so far in their business this year or this month, a lot of times they don’t have an answer to that question. For many years, before I had a full-time financial person for my business, I always knew, to the day, how much I had made that month as opposed to what my goal was.

At Client Attraction, we track everything in the business, but here’s where I want you to start. Number one, start tracking the number of clients that you have. Some people just don’t know this number. You need to know how many clients are in each program versus what is your goal of number of clients in each program. (Click here to tweet this.)

I also want you to track your income because what you track, grows. You’ll track on a marketing level so you can measure where you are compared to your goal in any given month and you’ll also track from a metaphysical, “manifesty-y” kind of way so that you know what how much money you want to attract into your business.

Obviously, track your actual income versus your goal income, not just per year, but each month and for half of the year. One of the things that I do midway through the year is I say, “Is my first six months of the year on track or will I reach my goal by the end of the year?”

If you ask yourself this question, “Am I on track?” and it’s November and you’ve got a month left in the year, it’s hard to really ramp up and make the extra money. But if you’re tracking every single month and at the mid-year you can say, “Okay, how am I doing?” You have another six months to really get creative and strategize, so I recommend that you do that.

Track the number of sales that you get. For the Client Attraction Home Study System, I track how many we sell per week because I have a specific goal to meet. It’s a goal that we came up with based on the past and what it would take to stretch that just a little bit. Look at how we are doing with that goal, daily, weekly, and monthly.

You can track sales conversions. If you’re speaking in front of a room of people, are you closing 20% of the room? Are you closing 20% of the people who are eligible to buy? Are you at 50%? 70%?

Get really good at figuring out the percentages because when it comes to having that solid number, you can project it onto other opportunities. If I can close let’s say 50% of the room, then that’s a good opportunity for me.

We track our list size. Right now at this point we are at over 50,000 people on our email list. It’s really important for you to track so you know how many people you have. Track open rates. Track conversions.

Track the number of people who are coming to an event after determining your goal. If you’re not there yet, then you know that you could be doing a little bit more marketing to get the word out.

Track your expenses. One of the things that is not so much fun to do is track expenses, but sometimes when you track expenses you can say, “Hey, this is too much. I don’t want to be spending this much because it eats into the profit of the business.” Sometimes this is a good surprise. You can say, “You know what, expenses are not that high. I can afford to pay just a little bit more for my marketing or client acquisition.” Perhaps you can send another mailer. Perhaps you can invest in your business a little bit more and then it will multiply your business.

The idea is that you want to track everything that you want to grow. And yes, you want to track your expenses too even though you don’t necessarily want to grow those. When you have the numbers, you can sit down and it tells a story about your business. It helps you project your income. It helps you make your decisions in your business.

We make a lot of decisions at Client Attraction based on the numbers. We can measure which campaigns worked really well, which Facebook ads are most effective, which Google AdWords are most effective, etc. We look at cost per lead, cost per order, etc.

Your Client Attraction Assignment
Start tracking the basics, whatever you can handle. Don’t overwhelm yourself, but do what I do. We have a white board in the office that gets updated every single day so try tracking your numbers like that. Or you could have an Excel spreadsheet like I had many, many years ago when it was just me. The idea is do not be in the dark. Know your numbers because you can make decisions from them.

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If you’ve been in business for a while, you may have an assortment of clients and types of work that you do. But after working with the Home Study System, you have identified the one particular area that you really want to concentrate on. How do you make this transition to focus on your niche?

I recommend that you build up to it. The last thing you want to do is let go of all your current clients to start fresh and then have no money coming in. That creates the 3am sweats, right? When you are still in the business building phase what you want is more clients and more money.

The idea is that you don’t have to turn away business while building your niche. You can say yes to referrals and clients who come to you for your services to keep the cash flow moving. However, you can start to focus your marketing to attract your niche.

Here’s a great example. I had a client who is a videographer. She shot all kinds of videos from weddings, to business, to Internet marketing. But her true passion was shooting videos about dancing. When she went to networking events, she started to say something like, “I’m a general video producer with a growing specialty in dance video.”

Now this client didn’t turn away other video business while she was growing her dance niche. She took all the jobs that suited her needs to get more clients and more money. Then, as her video business grew, she could afford to become more selective about the jobs she took. With time, she finally got to the place where she could decide to only shoot dance video and has stopped doing all other types of video.

By being clear about your niche and applying the marketing systems, you can grow the part of your business where your true passion lies until you can focus solely on that work. As you get more and more clients in your preferred area, you will shift your marketing materials until they only promote your niche. Step-by-step is just a smart way to go.

Your Client Attraction Assignment

Are you struggling to balance the work you want with the work that brings in cash? Think of how you can integrate the two. This way you can talk about what you do and the niche you want to grow. Look at your marketing materials for ways to increase your niche slowly. As you start making this transition, so much more about your niche will become clear. That’s why you want to let it build while you are still bringing in clients to support you through the shift to your ideal clients.

Now, if you’re just starting out and trying to fill your practice in the FIRST place, then follow a step-by-step system that feels easy and authentic to you. The Client Attraction Home Study System™ gives you the most important things to do to set up simple, solid systems, so that you consistently fill your pipeline and continually get new clients. It’s all step-by-step, not a big mishmash of things. So, you do step one of the system, and when you’re done with that, you move on to step two, and so on. All the tools, scripts, templates, and examples are handed to you on a silver platter. Easy. You can get it at TheClientAttractionSystem.com.

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My video tip for you today is all about the importance of creating your signature system – and how to get started today. Your signature system is really key to multiplying your business over and over. It becomes the basis for your bootcamp, three-day workshop, even the book you’ve always wanted to write. I’ve done this with my own Client Attraction signature system and I teach my Platinum and private level clients to do the same in order to leverage their business. So, where do you even start? Come on, overcome your analysis paralysis with me – watch this short video for this important strategy for growing your business.

Your signature system is actually rather easy to put together. You want to start by getting everything you know about your system down on paper. Document your unique process from start to finish – and don’t worry so much if you’re leaving something out. Your signature system brings your clients in so you can always give them more later.

Your Client Attraction Assignment

1. Write down all the key components. Use bullet points. Include everything you know for sure about your system. Brainstorm.
2. Group all your bullet points into categories. Then give each category a label.
3. Put your categories in logical, chronological order. You want them to follow a step-by-step order that makes sense to the user.
4. Lastly, give your system a results-focused title. And Voila! You’ve got your Signature System.

An effective signature system is the basis for multiplying your business in so many ways. It’s an essential tool for multiplying your business to that next BIG level. Have some fun with it – the key is to just get it done.

© 2011 Client Attraction LLC. All Rights Reserved.

If you enjoyed this video, please post your comment or question below and share it with your friends and colleagues who would find it beneficial.

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Today’s video is about how to stop doing everything yourself in your business. No matter what level of business you’re in, you need the right resources and systems to grow your business to the next level.

Ever been to a restaurant and notice the number of resources they have on hand to serve you? It’s all about the “front of house” and “back of house.” Front of house means the Maitre D’ and the servers, all the beautiful tablecloths and flowers, and more, all the things that belong to the experiential part of your visit. Back of house refers to all that goes on back there in the kitchen that you never really get to see, the” administrative stuff,” if you will.

Most likely, you’re trying to do both “front of house” and “back at house” in your business, at the same time, all on your own. There are so many behind-the-scenes aspects of running your business, that at some point of your business success, you can’t actually do them ALL, however much you want to hold on to the controls. When you do so, you leave a lot of money on the table.

For you to grow your reach (and grow your income), you need more time to focus on what actually brings in more clients and income. How do you get more time in your solo business? LEVERAGE. Leverage is getting the necessary resources (people, systems, automation and delegation) to free up your time so you can focus on the money-generating activities (client work, marketing, business development, etc.).

Your assignment today is about leveraging certain aspects of your business by using systems and support. Create more time in your day so you can attract more ideal high-paying clients and make more money.

Your Client Attraction Assignment

1. Make a list of ALL the tasks you’re doing during the day.
2. Add a dollar amount to each item you think you can pay someone else to do that for you like errands, filing, scheduling, shipping, editing, phone calls, etc. (it’s actually more inexpensive than you think).
3. Group similar tasks together by dollar-amount and then by category (website, administrative, personal, etc.).
4. Identify the resources (assistu.com, craigslist.com, elance.com, odesk.com, guru.com) where you can hire someone who would be happy to take these tasks off your plate.
5. Start to delegate the lowest dollar amount tasks first and focus your available time on further business development and marketing to your ideal clients (and making room for more clients).

If you enjoyed this video, please post your comment or question below and share it with your friends and colleagues who would find it beneficial.

Fabienne Fredrickson, The Client Attraction Mentor, is founder of the Client Attraction System®, the proven step-by-step program that shows you exactly how to attract more clients, in record time…guaranteed. To get your F.R.E.E. Audio CD by mail and receive her weekly marketing & success mindset articles on attracting more high-paying clients and dramatically increasing your in.come, visit www.attractclients.com.

I’m so thrilled to share some exciting news with you! ClientAttraction.com has been ranked by Inc. Magazine as one of the fastest growing private companies for 2011! We came in at # 599 in the 5th annual Inc. 500|5000 listing. We were also identified as the 20th fastest-growing private company in the media category, the 10th fastest-growing private company in Connecticut, and among the Top 100 for fastest-growing companies that are women owned. Click here for the full press release.

Wow, to see the results in black and white is truly a humbling experience for me and I share it with you not to boast but to hopefully inspire you. As entrepreneurs we are all engines of the new economy – in fact, we create our own economy. Yes, these are challenging times but instead of focusing on doom and gloom, if we take personal responsibility for our own growth, get resourceful and look for those opportunities where others see nothing, we can experience success beyond our wildest dreams.

I want to extend a warm hug and sincere thank you to every one of my subscribers, clients, students, and customers – you’re the reason why I continue to do what I do. This milestone for me is just a reflection of all of YOUR success and while I celebrate this honor, I celebrate each and every one of you!

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Fabienne Fredrickson, Founder and Owner of ClientAttraction.com shares 5 business success strategies for multiplying your growth in a down economy.

Inc Magazine announced that ClientAttraction.com received inclusion in their annual Inc 500 Fastest Growing Private Companies in America. Ranking included #20 in Media category and Top 100 in State of Connecticut, Internet and Women Owned Businesses.

I am so honored and thrilled to share this with you… Thank You!